Credit Repair Service Agreement
Effective Date: December 11, 2024
CONSUMER CREDIT FILE RIGHTS UNDER STATE AND FEDERAL LAW
You have a right to dispute inaccurate information in your credit report by contacting the credit bureau directly. However, you are not required to purchase any services to dispute such information, and doing so is free of charge.
- You have the right to obtain a free copy of your credit report from each of the three major credit bureaus once every 12 months at www.annualcreditreport.com.
- No one can legally remove accurate and timely negative information from your credit report.
- Credit repair organizations cannot require you to waive any rights under federal or state law.
- You have the right to cancel this contract within three (3) business days from the date you sign it.
- You have the right to sue a credit repair organization that violates the Credit Repair Organizations Act.
Service Provider Information
Company: Credit Mystro LLC
Address: 2585 S Broadway St, Unit #137, Truth or Consequences, NM 87901, United States
Phone: (888) 768-8842
Email: start@creditmystro.com
Website: creditmystro.com
1. Services Overview
Credit Mystro LLC ("Company," "we," "us," or "our") provides credit improvement and financial consulting services designed to help you understand and improve your creditworthiness through legitimate means.
1.1 Services We CAN Provide
- Credit report review and analysis
- Identification of potentially inaccurate, incomplete, or unverifiable information
- Preparation and submission of dispute letters to credit bureaus
- Communication with credit bureaus on your behalf
- Financial consulting and budgeting guidance
- Credit education and improvement strategies
- Credit monitoring integration assistance
- Progress tracking and reporting
1.2 Services We CANNOT Provide
- Removal of accurate and timely information from your credit report
- Guaranteed credit score improvements or specific point increases
- Charging advance fees before services are fully performed
- Creation of a new credit identity (this is illegal)
- Legal advice or representation in legal matters
- Promises of specific outcomes or timelines
2. Escrow Waiver and Payment Terms
IMPORTANT - ESCROW WAIVER CLAUSE: By entering into this Agreement, Client expressly acknowledges and agrees to waive any right to require Credit Mystro LLC to place funds in escrow or utilize third-party escrow services for payment of credit repair services. Client understands that all payments will be processed directly by Credit Mystro LLC following the completion of specific service milestones as outlined below.
2.1 Fee Structure
| Service | Fee | When Charged |
|---|---|---|
| Initial Consultation | FREE | N/A |
| Credit Analysis | FREE | N/A |
| Monthly Service | $149/month | After services performed |
| Premium Service | $199/month | After services performed |
| Individual Dispute | $49-$79 | Upon completion |
CROA Compliance: In accordance with the Credit Repair Organizations Act (CROA), we do not charge or receive any money or other valuable consideration until we have fully performed the services we have agreed to perform for you.
3. Your Right to Cancel
You have the right to cancel this Agreement within three (3) business days from the date you sign it without penalty or obligation. To cancel, send written notice to:
- Email: start@creditmystro.com
After the three-day cancellation period, you may cancel at any time with written notice. Upon cancellation:
- You will receive a refund of any fees paid for services not yet performed within ten (10) business days
- You will not be charged for any future services
- Any work in progress will be concluded and documented
4. Performance Timeline
While we cannot guarantee specific outcomes, our typical service timeline is:
| Phase | Expected Timeframe |
|---|---|
| Initial Credit Review | 2 business days |
| Strategy Development | 3-5 business days |
| Dispute Letter Preparation | 5 business days after approval |
| Credit Bureau Response | 30-45 days (per federal law) |
| Progress Updates | Bi-weekly |
5. Client Responsibilities
To ensure effective service delivery, you agree to:
- Provide accurate and complete information about your credit history
- Provide access to your credit reports from all three major bureaus
- Respond promptly to requests for additional information or documentation
- Review and approve dispute letters before submission
- Notify us of any changes to your contact information
- Maintain open communication throughout the service period
- Not engage in any fraudulent activity or misrepresentation
6. Authorization
By accepting this Agreement, you authorize Credit Mystro LLC to:
- Access your credit reports from Equifax, Experian, and TransUnion
- Communicate with credit bureaus on your behalf
- Communicate with creditors and collection agencies regarding disputed items
- Prepare and submit dispute correspondence in your name
- Receive correspondence and responses on your behalf
7. No Guarantees
DISCLAIMER: Credit Mystro LLC makes no guarantees regarding the outcome of any dispute or the improvement of your credit score. Credit repair results vary by individual based on the specific items being disputed, the accuracy of the information, and the response from credit bureaus and creditors. Past performance does not guarantee future results.
8. Data Protection and Privacy
We are committed to protecting your personal information:
- Bank-level 256-bit SSL encryption for all data transmission
- Strict access controls and employee confidentiality agreements
- Compliance with federal and state privacy laws including FCRA, GLBA, and CCPA
- No sale of your personal information to third parties
For complete details, please review our Privacy Policy.
9. Dispute Resolution
If you have concerns about our services:
- Direct Contact: Contact us first at start@creditmystro.com
- Mediation: If direct communication doesn't resolve the issue, we agree to participate in mediation
- Arbitration: For unresolved disputes, binding arbitration through the American Arbitration Association (AAA)
- Small Claims Court: Either party may bring claims in small claims court if eligible
10. Limitation of Liability
To the maximum extent permitted by law:
- Credit Mystro LLC's total liability shall not exceed the amount paid by you for services in the twelve (12) months preceding any claim
- We are not liable for any indirect, incidental, consequential, or punitive damages
- We are not responsible for actions or inactions of credit bureaus, creditors, or collection agencies
- We are not liable for any delays caused by third parties
11. Term and Survival
This Agreement is effective upon your acceptance and continues until:
- Services are completed
- Either party terminates with written notice
- The Agreement is cancelled per Section 3
Certain provisions of this Agreement, including but not limited to limitations of liability, dispute resolution, and confidentiality obligations, shall survive termination for a period of three (3) years.
12. Governing Law
This Agreement shall be governed by:
- Federal law, including the Credit Repair Organizations Act (15 U.S.C. § 1679 et seq.)
- The Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.)
- Applicable state laws where you reside
13. State-Specific Provisions
Additional provisions apply for residents of certain states:
California Residents
California Civil Code sections 1789.10-1789.26 provide additional consumer protections. You have the right to receive a copy of this Agreement in Spanish if the contract was negotiated primarily in Spanish.
Texas Residents
This Agreement is regulated by Chapter 393 of the Texas Finance Code. The Office of Consumer Credit Commissioner maintains a database of complaints against credit service organizations.
New York Residents
You have the right to receive a completed copy of this contract before signing. Credit Services Business Bond information available upon request.
Florida Residents
Credit Mystro LLC operates in compliance with Chapter 817 of the Florida Statutes regarding credit services organizations.
14. Amendments
RIGHT TO MODIFY: Credit Mystro LLC reserves the right to amend this Agreement at any time. Changes become effective immediately upon posting to our website. Your continued use of services after any modifications constitutes acceptance of the updated Agreement. Material changes will be communicated via email to the address on file.
15. Entire Agreement
This Agreement, together with our Terms of Service and Privacy Policy, constitutes the entire agreement between you and Credit Mystro LLC regarding credit repair services. Any prior agreements, representations, or understandings are superseded by this Agreement.
16. Severability
If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
Contact Information
Credit Mystro LLC
2585 S Broadway St, Unit #137
Truth or Consequences, NM 87901, United States
Phone: (888) 768-8842
Email: start@creditmystro.com
Website: creditmystro.com
Regulatory Resources:
Federal Trade Commission (FTC): 1-877-FTC-HELP (1-877-382-4357)
Consumer Financial Protection Bureau (CFPB): 1-855-411-CFPB (1-855-411-2372)
Annual Credit Report: www.annualcreditreport.com